Great platform although hard to implement because of product issues
In our company we have implemented IBM Cloud Pak for Business Automation(CP4BA) to optimize the way our workflows are being executed and …
Overview
What is IBM Cloud Pak for Business Automation?
IBM Cloud Pak for Automation allows the user to design, build and run automation applications and services on any cloud, using pre-integrated automation technologies and low-code tools. IBM Cloud Pak is the latest deployment option of the IBM automation platform for…
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What is IBM Cloud Pak for Business Automation?
IBM Cloud Pak for Automation allows the user to design, build and run automation applications and services on any cloud, using pre-integrated automation technologies and low-code tools. IBM Cloud Pak is the latest deployment option of the IBM automation platform for digital business, available on…
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- Competitors
- Tech Details
- FAQs
What is IBM Cloud Pak for Business Automation?
IBM Cloud Pak for Business Automation is a modular set of
integrated software, built for any hybrid cloud, designed to quickly solve tough operational challenges. It includes a set of
AI-powered automation capabilities – content, capture, decisions,
workflows, and tasks – and boasts a flexible model that lets users start small and
scale up as needs evolve. With RPA, the solution helps users free up human employees,
speed decisioning with operational intelligence, and expand to automate key
types of work across core operations, as well as secure environments and bring trust and
transparency to multiparty workflows. The solution can be tailored to integrate
with existing investments. With actionable AI-generated recommendations,
built-in analytics to measure impact, and business-friendly tooling to speed
innovation, the solution helps clients reduce
process completion times,
decrease customer wait times, reduce
risk, and save thousands of work hours that were then reallocated to
higher value work.
IBM Cloud Pak for Business Automation Features
- Supported: Built-in AI generated recommendations and performance dashboards
- Supported: Low-code tooling and RPA
- Supported: Flexible, modular pricing and deployment options
- Supported: Process mining and modeling
IBM Cloud Pak for Business Automation Video
IBM Cloud Pak for Business Automation Competitors
IBM Cloud Pak for Business Automation Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Linux |
| Mobile Application | Apple iOS, Android |
Frequently Asked Questions
IBM Cloud Pak for Automation allows the user to design, build and run automation applications and services on any cloud, using pre-integrated automation technologies and low-code tools.
IBM Cloud Pak is the latest deployment option of the IBM automation platform for digital business, available on Red Hat OpenShift.
Pega Platform, Appian, and OpenText AppWorks are common alternatives for IBM Cloud Pak for Business Automation.
The most common users of IBM Cloud Pak for Business Automation are from Enterprises (1,001+ employees).
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December 17, 2023
It is the platform that reduces errors by more than 90%.
IBM tries to offer the best, and this version was no exception. We have firsthand a function to be able to automate business processes with good optimization. IBM Cloud Pak for Business Automation has allowed us to better serve our clients; I like the analytics feature to workflows and orchestration. We have been able to improve internally by being able to have the bots in order to have better results and reduce repetitive tasks, as well as reducing the number of errors.
- Trained artificial intelligence.
- Analysis of data.
- Automate business processes.
- Cloud platform.
- Bot presentation.
- Affordable software for any business.
- Great design, understandable.
- Remote monitoring.
October 06, 2023
Streamlining Operations and Driving Growth with IBM
We utilize IBM Cloud Pak to streamline operations in webdew. It automates workflows, facilitating efficient project management and content approval across departments like web design, video creation, and marketing. The product also integrates with our existing tools, promoting collaboration and centralizing data. Its analytics and reporting capabilities aid in identifying bottlenecks and optimizing processes, addressing efficiency and integration challenges, and enhancing decision-making.
- It efficiently automates complex workflows, reducing manual tasks and improving process efficiency.
- Facilitates seamless collaboration and content approval, crucial for video creation and marketing campaigns.
- Integrating with our existing tools, it centralizes data, fostering cross-functional collaboration and data consistency.
- Enhanced user onboarding and training resources would benefit users in utilizing the platform's full potential.
- More flexibility in customization options for specific business needs would be valuable.
- Streamlining and simplifying the user interface could enhance overall user experience.
September 29, 2023
Achieve efficiency and growth with IBM Cloud Pak for Business Automation
IBM Cloud Pak for Business Automation helps us automate the entire order processing lifecycle, from receiving orders to fulfilling them and shipping the products while automating customer service tasks like responding to customer inquiries and resolving issues. We are still identifying new opportunities to automate our different processes and exploring all of the possibilities of IBM Cloud Pak for Business Automation.
- Helped us automate manual tasks and streamline workflows, which has ultimately resulted in major efficiency gains.
- Reduced errors by automating tasks that are prone to human error and helped us identify areas for improvement.
- Helped us automate finance tasks like AP, AR and financial reporting and enabled us to close our books more quickly.
- Would appreciate it if the user interface gets simplified and more user-friendly.
- Should improve the debugging experience by adding features such as step-by-step debugging, breakpoints and watchpoints.
- While automating complex workflows, its performance is a bit slow.
September 27, 2023
Automation at A Glance
My team uses IBM Cloud Pak for Business Automation to create, manage, and optimize our routine functions including CRM and robust content management tasks. Also, our scope of use extends to the analysis of vast datasets and the curation of actionable insights, management of of complex and unstructured processes. Importantly, we use it to build, deploy and manage application.
- Build, deploy, and manage application
- Create, manage and optimize business processes
- Overall automation of workflow process
- Improvement on user interface for easy navigation
- Advanced setup and configuration program
- Improved documentation style
- Pricing adjustment
September 25, 2023
IBM Cloud Pak's Impact on Our Agency.
In our advertising enterprise, we make use of IBM Cloud Pak for Business Automation to streamline SEO operations. It automates content workflows, gives data insights for knowledgeable choices, and aids in record control. The device enhances performance, allows statistics-pushed techniques, and promotes collaboration inside our group. Its scalability contains our enterprise's boom, making it a valuable asset for optimizing SEO efforts.
- The tool automates content creation and approval workflows, ensuring timely publication and reducing manual bottlenecks.
- It provides in-depth SEO data analysis, allowing us to identify high-performing keywords and track website performance.
- Routine SEO tasks like link checking and site audits can be automated, saving time and ensuring consistency.
- The user interface could be more intuitive, making it easier for non-technical team members to navigate and utilize its full potential.
- More flexibility in customizing workflows and reports to align with specific SEO processes and client needs would be beneficial.
- Enhanced mobile accessibility would allow team members to manage tasks and access data on the go.
September 13, 2023
Streamlining Business with IBM Cloud Pak: A Journey to Efficiency
In my organization, we've implemented IBM Cloud Pak for Business Automation to streamline our workflows, manage our documents more effectively, and make data-driven decisions. It's been incredibly valuable in solving issues like optimizing our processes, improving customer engagement, ensuring compliance, and integrating our systems seamlessly. The flexibility of this tool allows us to adapt it to our specific industry needs, ultimately enhancing our efficiency and decision-making processes.
- Workflow Automation
- Document and Content Management
- Decision Management
- Customer Engagement
- Compliance and Governance
- Analytics and Reporting
- User Interface Complexity
- Integration Challenges
- Customization
- Scalability
September 06, 2023
Fantastic Tool.
IBM Cloud Pak for Business Automation streamlines the consumer journey by automating key touch points like onboarding, support, and purchase flows. Use its AI capabilities for real-time analytics to offer personalized experiences where it matters most, easily integrate with CRM systems for a seamless, data-driven approach to manage and enhance customer interactions, improving overall consumer experience and loyalty.
- Easy Integration into CRM.
- Data-Driven Approach.
- AI Capabilities.
- Better UX.
- Cost Efficacy.
- Compatibility with New Players in the Market.
September 01, 2023
IBM Cloud Pak - an excellent tool for Business enhancement
IBM Cloud Pak for Business Automation has different set of integrated software components to automate work and accelerate business process. It has features like content management, data extraction, process and helps business integrate various software on a single platform. Companies having multiple software and application have issues integrating them and bringing them on the same page. IBM Cloud Pak for Business Automation help business automate these complex issues and create a well-structured mechanism.
- business automation
- integration of various applications
- plug and play nodes.
- less complication
- create more user-friendly approach.
- graphical user interface can be improved
- storage can be improved.
May 05, 2023
ICP4BA is a great product to manage and build solutions for Content, Workflow, Automation, AI and more..
We have ICP4BA platforms in out customer environments. We have migrated to ICP4BA from IBM FileNet and Case Manager platforms. ICP4BA provides lot of capabilities with seamlessly integrated components.
- Automated Document Processing
- Business Automation Insights
- IBM Case workflow solutions
- Coach UI design in Case pages
- More API for integrated components to communicate the data and events internally
- Improve administration tools
- Improve UI of the admin consoles
IBM Cloud Pak for Business Automation is well designed to fit in any size of business. I like it's built with simple and user-friendly UI which makes it more easy to use and navigate through. We use this tool to automate all our time-consuming and tedious tasks and create custom workflows that meet all our business needs. It so helpful automation tool because it eliminates inefficiencies and bottlenecks in all our business processes and accelerate business growth. Through the AI-capabilities enhaces our digital transformation and so we are able to achieve operational excellence. Based on the advanced predictive analytics and AI which is turned to accurate and precise insights we are able to make better decisions faster.
- AI-powered capabilities helps us to achieve the best operational excellence.
- Decisions management enables us to make better and fast decisions.
- We are able to understand our customers because, based on the advanced predictive analytics combined with AI turns insights into personalized customer actions.
- Workflow management empowers our employees with a 360-degree view of data and metrics to improve our workflow.
- At the moment everything seems to be working on the right direction but it would be more appreciated if they would add more pre-built workflows to help save time and discover new automation opportunities.
- Training is kinda also stiff especially for the non-technical.
January 06, 2023
Through powerful AI workflow automation opportunity helps us to accelerate business digital transformation.
This is my first year using IBM Cloud Pak for Business Automation and basically I am full of praises because I have seen significant improvement in all our business processes. Since we started using this integrated tool we've been able to see our business sales rise and more customers. By streamlining all our business processes, reducing clients wait times and allowing us to focus on getting our product better. The ability to understand quickly to understand how my organization business is performing and identify ways to overcome any any challenges through the robust features like process mining and automation of processes is great. Overall this tool has automated our business processes and accelerated digital transformation growth in all our business depertments.
- I like how this tool provides us with automation capabilities to all our business processes hence improves our productivity.
- Helps us to analyze complex workflows for our clients.
- Accelerate our growth to digital transformation.
- Reduce clients wait time. Hence we are able to deliver on time.
- At times we have large dataset and workload goes heavier hence it starts freezing and crushing at times. Hope this is solved on time.
- Should add more pre-built workflows to help us by saving working hours and discovering new automation opportunities.
November 08, 2022
IBM Cloud Pak - The AI power your Business Need.
IBM Business has helped our team to develop and deploy apps directly to the cloud. It is a good tool because once you develop an app, deployment is the biggest challenge, and this thing is managed by IBM Software with the help of automation. Deployment was so easy for our team.
- AI Powered to help users.
- Open Hybrid cloud platform.
- Business Automation using IBM Watson.
- Achieving Data Fabric thanks to Data Virtualization, Data Integration, and Data Access services.
- Data Governance and Privacy thanks to Watson Knowledge Catalog, IBM Guardium, and Truata Anonymization.
- Operationalizing and Infusing AI with services for no code (AutoAI), low code (SPSS Modeler, Decision Optimization), or pure coding using Notebooks with languages such as Python, Scala, and Java.
August 09, 2022
User friendly
The software is easy to use and dependable. It's far better than all other business automation tools we tried and is much more user-friendly. We are very happy with it. It's very dependable which is important for my coworkers, clients, and customers on the B2C and B2B sides of the business.
- Automates business operations
- Easy to integrate
- Automation capabilities
- Business processes
- Price
- More notice on product launches
- Videos on features
The need for the business to secure and ease control/manage all the company data from a central location at any time is the main reason why we opted into IBM Cloud Pak for Business Automation. With it, we have been able to quicken our transformation digitally, improve the experience for our developers, and enhance faster delivery of applications among other things. With this software our company has achieved and increased the business agility making it easy for us to focus on product development and service delivery.
- With this software, it is easy to speed up the digital transformation process.
- Data collection and analysis can be done more quickly and efficiently.
- Cloud migration readiness is also easily enhanced by the IBM Cloud Pak for Business Automation software
- It makes it easy to control any company's consumables. For example, you can only pay for what you require at the time you require it.
- My only concern about this software is pricing. It is a bit expensive to acquire.
Processing of documents, by ensuring classification of documents, training models ensure that users are able to gather the most out of data. Planning and coordination of workflow to ensure case management, business processes are automated. Automation of tasks to ensure that all business capabilities are reached. Helped in the management of decisions by making sure that it governs business policies in an easily understandable way.
- Easy deployment of resources on cloud or on premises.
- Decision management by ensuring that it governs policies and the business stays compliant.
- Processing of documents through the use of models that ensures users get the most out of data.
- It requires a lot of training and reskilling of workforce to be able to use it effectively.
- Integration of MQ is not out of the box.
February 21, 2022
Excellent Automation Flow provider
One of the most common uses of the IBM cloud Pak as a Business Automation solution is the onboarding process for new employees. HR may use it to develop dynamic applications that link with legacy systems in an easy-to-use low-code environment. As a consequence, our recruitment team is able to make better-qualified selections because of the insights gathered from advanced analytics.
- video tutorial
- easy and fast scale up and down process
- cloud based deployment
- Excellent documentation with screenshots
- documents are helpful but difficult to understand for the first time user
- dashboard could be improved
February 15, 2022
Secure Content Management Tool
The experience in working with IBM Cloud Pak for Business Automation is great. Its cloud capability along with data analytics and management provides end to end services to the users. Its AI (artificial intelligence) powered platform and cloud computing are very user-friendly and the no-code interface for designing the workflows is simple. The user community and customer support give a very smooth experience.
- AI powered platform
- Cloud computing
- Cyber-security policies
- Moderate OCR performance
- Significant downtime for upgrades
- Old API's
February 10, 2022
A great experience in using IBM Cloud Pak For RPO Automation
We used IBM BPM v8.5.7 in our organization to establish automated procedures for Recruitment Process Automation (RPO) because we are working with the US RPO process. The use of Rest APIs was quite beneficial. It was also overly precise analytically. It is simple to comprehend because of features like the console, process admin, and inspector. Although there is a lack of support and resources, it is ideal for automated tasks. It greatly reduces the time of sourcing the resume and candidate communication.
- Automatic Sourcing of resume from CEIPAL
- Shortlisting candidates from pre-qualification questions which are automated successfully
- Easily Integrated IBM Cloud Pak with our Resume parser
- MQ Integration can be improved.
- Loading time of Screen can be reduced but it was not a big difficulty for us.
- Others I feel it is good to go...
Score 8 out of 10
Vetted Review
Verified User
IBM Cloud Pak helps our business by helping us orchestrate all our business processes and models by automation workflows. It helps provide insights with predictive analysis, helping our teams make better business decisions in the future. It connects through the cloud so we can remotely monitor how our applications are doing like, performance and health.
- Enabling a fast service delivery.
- Automate tasks that are recurring.
- You can use the software on cloud, on-premises, etc. Great flexibility.
- If you are a new user, then you will need a lot of time to get used to the product.
- If you handle heavy tasks, the cloud model might not be optimized to handle the workload.
- It's expensive and not suited if you are on a budget.
December 27, 2021
Expand your global presence with IBM Cloud Pak for Automation
IBM Cloud Pak for Automation helps to automate business operations and offers an integrated coordinated software platform that provides the capabilities to digitize the business operations. In key areas where automation offers advantages, the platform provides applications: content, workflow, decisions, and capture. Depending on the problems your coworker faces, you can use any of these areas as an entry point into the platform and mix and match functionality as needed.
- Provides an integrated coordinated software platform that offers capabilities to digitize your business operations.
- Offers unified user experience for consistency across operations, reusable skills and assets that you can share between applications, and platform services that drive analytics and insight with operational intelligence.
- Helps digitize and automate all aspects of your business operations.
- Portable--you can run on-premises, on public clouds, or in an integrated system.
- Installation file is too large to use.
- Some application configurations are complex for new users.
- Cloud computing may not be the right fit for all workloads.
IBM Cloud Pak for Business Automation is one of the low-code solutions IBM offers to customers. You can automate repetitive business workflows to save cost and speed up critical processes such as handling refund requests or guessing the salary range for an applicant, based on multiple factors inherited from your various solutions. It is really more of an enterprise-grade product, as opposed to Zapier.
- No-brainer if you are already using other IBM Cloud products
- Great documentation with easy-to-follow in-app tutorials and real-life examples
- Top-notch scalability and security options
- Like most IBM products, the interface is minimalistic and not very user-friendly.
- Lack of openness, it's not a plug & play solution that just works with your landscape.
- Poor product support, this feels more like a solution IBM created to exist in the low-code space.
IBM Cloud Pak for Business Automation is being used across almost entire organization for easy data governance. With this software, we can take care of issues with data security and backup needs. Also, with this software, we are able to handle all our data collection and analysis needs. Most importantly, we are able to automate tasks in different cloud environments.
- Very secure
- The UI is intuitive
- Reporting is seamless
- Migrating to different environments is easy
- Complex and suitable for first time users without some training.
- Some how expensive
- Documentation is poor
October 20, 2020
Accelerate Digital transformation
Great automation that includes legacy core of the Automation platform. Great demo options to improve integration capabilities supported by insights to take accion in real time.
Help me to run workflows easely and multiple business capabilities at once. Is very easy to use. Has wide variety of features. I loved it!
Help me to run workflows easely and multiple business capabilities at once. Is very easy to use. Has wide variety of features. I loved it!
- Custom containers.
- Great CNCF cloud choice.
- Share enterprise content.
- End to end workflow design.
- Deployment challenges.
- Had to manually install custom containers.
- Supports multiple cloud vendor consoles.
Employee hiring process is slow & costly so one of the main focuses was to reduce it & IBM Cloud Pak helped us with this. Currently it is being used department-wide. We do develop KPI in house as well (different dedicated team) & we can review number of new hires per day and view the results instantly.
- Real time process progress.
- Re prioritize work real quick.
- Make more personalized decisions faster.
- Automate business decision.
- Lack of integration with android devices.
- Don't have better documentation.
- Lack of proper training.